Privacy Policy

1. Who We Are and Who Controls Your Data

Habtam Bet is an online gaming platform licensed and regulated by the National Lottery Administration of Ethiopia. We operate as a data controller under applicable Ethiopian data protection law and international privacy standards. When you use our website or create an account, Global Ad Ventures Ltd., the company operating Habtam Bet, is responsible for how we collect and use your information.

If you have privacy questions or wish to exercise your data rights, contact us at [email protected]. We will respond to all requests within 30 days.

2. What Personal Data We Collect

When you create an account, Habtam Bet collects information you provide directly to us:

• Name, date of birth, and nationality
• Email address and telephone number
• Residential address for verification purposes
• National ID number or passport details during account verification
• Payment method information for deposits and withdrawals
• Bank account or mobile money account details for ETB transactions

We also collect information automatically when you visit our website. This includes your IP address, browser type, operating system, pages visited, time spent on site, and referring website. We do not link this automatic data to your identity unless you log in to your account.

3. Why We Collect Your Data

Habtam Bet processes your personal data for the following purposes: Account creation and identity verification as required by our operating license. Payment processing for deposits, withdrawals, and wagering activity. Responsible gaming compliance, including age verification and self-exclusion requests. Anti-money laundering (AML) and fraud prevention. Customer support and communication about your account. Statistical analysis to improve our platform experience.

We only use your data for these purposes. We do not sell your personal information to third parties. We do not share your data with external marketers without your explicit consent.

4. Legal Basis for Processing

Your data is processed on the following legal grounds: Contractual necessity. Creating your account and processing payments requires certain personal data. Your consent. We ask your permission before using data for purposes beyond account management and payment processing. Regulatory compliance. Ethiopian gaming law and NLA requirements mandate identity verification and AML checks. Our legitimate business interests. We process limited data to detect fraud, prevent abuse, and maintain platform security.

5. Identity Verification (KYC) and Age Confirmation

Habtam Bet is required by its NLA license to verify player identity and confirm age before enabling real-money play. When you create an account, we ask for a valid government-issued ID or passport. This document is used solely to verify you are at least 18 years old and match the information on your account. We retain these documents securely for the duration of your account and for six months after account closure to comply with regulatory record-keeping rules.

If you refuse verification, we cannot allow real-money wagering. Practice-mode play may be available without verification, depending on platform rules.

6. Cookies and Tracking Technology

Habtam Bet uses cookies for account functionality, security, and to analyze how players interact with our platform. Strictly necessary cookies maintain your logged-in session and protect your account from unauthorized access. Analytics cookies track aggregate traffic and game popularity data, but do not identify individual players. Preference cookies remember your language and display settings. Marketing cookies track your activity only if you click an affiliate link leading to Habtam Bet.

You can manage cookies through your browser settings. Disabling cookies may prevent login and affect site functionality. We do not use third-party cookies to track you across other websites. Read our full Cookie Policy for details.

7. Mobile App Data and Downloads

Habtam Bet offers Android APK and iOS applications. When you download our app, the respective app store (Google Play or Apple App Store) collects information about your device. Our app itself collects the same personal data as our website and uses the same privacy protections. The app may request permission to access your device's location, camera, or contacts only if you initiate a transaction requiring that access. Granting these permissions is optional. The app does not track your background activity when you close it.

8. Payment Processing and Financial Security

Habtam Bet accepts ETB deposits and withdrawals through mobile money providers and bank transfers. Your payment information is transmitted using TLS 1.2 encryption over secure HTTPS connections. We do not store full bank account numbers or payment card details on our servers. Instead, we use tokenized payment processing, which means your payment method is referenced by a secure token, not your actual account information. Payment processors (our banking partners) maintain PCI-DSS compliance for handling financial data.

Withdrawal requests typically clear within one to three business days for mobile money and within two to five days for bank transfers. You can view your transaction history anytime in your account.

9. Hosting and Data Location

Habtam Bet is hosted on secure cloud infrastructure. Your data is stored in encrypted databases with restricted access. We do not transfer player data outside Ethiopia or to international servers without explicit consent and legal safeguards. All servers maintain automatic daily backups to prevent data loss. If we ever need to transfer data internationally for operational reasons, we will update this policy and inform you.

10. Data Retention and Deletion

Habtam Bet retains personal data only for as long as necessary to provide gaming services or comply with law. Active player accounts retain all data while the account is open. If you close your account, we retain identity documents and transaction history for six months to comply with AML record-keeping rules. After six months, we delete all personal data except what legal obligations require us to archive.

You can request account closure anytime. Request deletion through your account settings or by emailing [email protected]. Some data may be retained in legally required backups for up to 12 months.

11. Your Privacy Rights

Under applicable data protection law, you have the right to request access to all personal data Habtam Bet holds about you. You can ask us to correct inaccurate information or request that we delete your data (subject to regulatory retention requirements). You may request a copy of your data in a portable format suitable for transfer to another service. You have the right to object to certain types of data processing, though this may limit your ability to use our platform. You can withdraw consent to marketing communications anytime, which will not affect gaming services.

To exercise any of these rights, contact us at [email protected] with your name and account details. We will verify your identity and respond within 30 days.

12. Children and Minors

Habtam Bet is restricted to players aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover that a minor has created an account, we will immediately close the account and delete all associated personal data. If you are aware of a minor using Habtam Bet, please contact us immediately at [email protected].

13. Responsible Gambling and Self-Exclusion Data

If you choose to self-exclude from Habtam Bet, we record this preference and permanently block your account from placing bets. This information is maintained indefinitely to honor your exclusion request. If you enter a voluntary spending limit, we track your deposits against that limit to enforce it. If you contact our support team about gambling concerns, we retain a record of your message and any action taken (such as account restrictions or limits).

If you need support for problem gambling, contact the National Lottery Administration or one of these resources: BeGambleAware, GamCare, or Gambling Therapy.

14. Data Breach Notification

If a security breach occurs that exposes your personal data, Habtam Bet will notify you without unreasonable delay by email to the address on file. We will describe what data was exposed, the date of the breach, and steps we have taken to secure your account. You will also receive information about how to protect yourself. We will report the breach to relevant authorities as required by law.

15. Third-Party Links and External Services

Habtam Bet may link to external websites, such as payment provider portals or responsible gaming resources. We are not responsible for the privacy practices of these external sites. When you click a link to another website, their privacy policy applies, not ours. Review their policies before sharing information. Any affiliate or promotional links you follow will cause that third party to receive information about your click, but we do not control their privacy practices.

16. Updates to This Privacy Policy

Habtam Bet reserves the right to update this privacy policy at any time to reflect changes in our operations, legal requirements, or technology. We will notify you of material changes by email or a prominent notice on our website. Your continued use of Habtam Bet after such changes constitutes acceptance of the updated policy. We recommend reviewing this policy periodically. The date of the most recent update appears at the bottom of this page.

17. Contact Us

If you have questions about this privacy policy, wish to exercise your data rights, or need to report a privacy concern, contact Habtam Bet at:

Privacy Team
Email: [email protected]
Address: Global Ad Ventures Ltd., Addis Ababa, Ethiopia
Regulator: National Lottery Administration (Ethiopia)

Last updated: May 1, 2026